Information Governance

Information Governance Handbook

 

This useful IG Handbook will provide advice and guidance in relation to Information Governance, Policies, Procedures and useful tips to assist staff in ensuring the Trust complies with legislation and safe working practices.

 

  Areas covered in the Handbook are Data Protection, Confidentiality, Information Security, Records 

  Management, Risk Management

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P_IG_04 Clinical Records Management Policy

The Health and Social Care Information Centre (HSCIC) Information Governance Management Framework (IGMF) mandates the Organisation must have a robust and documented framework for managing Information Governance that extends throughout the Organisation. This Framework must be used in conjunction with other policies and guidance produced by the organisation. The purpose of the framework is to provide clear and effective management and accountability structures, governance processes, documented policies and procedures, a comprehensive IG training programme and adequate resources to manage and embed Information Governance throughout the Organisation. Information Governance (IG) provides a framework for the organisation to be assured that information processes are appropriately secure and legal. The organisation relies on good quality information being available at the point of need in order to provide a quality service. Staff need to have confidence in the quality of data they use to make decisions about patient care and treatment and the way in which we use resources and run our business.

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P_IG_01 Information Governance Management Framework

The Health and Social Care Information Centre (HSCIC) Information Governance Management Framework (IGMF) mandates the Organisation must have a robust and documented framework for managing Information Governance that extends throughout the Organisation. This Framework must be used in conjunction with other policies and guidance produced by the organisation. The purpose of the framework is to provide clear and effective management and accountability structures, governance processes, documented policies and procedures, a comprehensive IG training programme and adequate resources to manage and embed Information Governance throughout the Organisation. Information Governance (IG) provides a framework for the organisation to be assured that information processes are appropriately secure and legal. The organisation relies on good quality information being available at the point of need in order to provide a quality service. Staff need to have confidence in the quality of data they use to make decisions about patient care and treatment and the way in which we use resources and run our business.

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P_IG_24 SMS Text Messaging to Service Users

This Policy sets out the circumstances in which service users may be contacted by SMS / Text Messaging and the procedures that must be followed when using this method of communication. Services must individually agree the need/benefit of using SMS and formally approve and document the implementation of the service. Individual users must not use SMS for health related purposes without formal documented approval.

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P_IG_23 Mobile Phone and Remote Access Policy

The Trust recognises that it needs to be in contact with its staff on a regular basis and that some are required to work by themselves for significant periods of time in the community without close or direct supervision, in isolated work areas and often out of normal working hours.

 The purpose of this policy is to ensure appropriate communications, both voice and data to protect staff, so far as is reasonably practicable, from the risks of lone working.

 This policy conforms to current legislation and other Organisation associated policies:

  • Data Protection and Confidentiality Policy
  • Mobile and Home Working Policy
  • Information Security Policy
  • Lone Worker Policy
  • Disciplinary Policy and Procedure
  • Incident Reporting Policy

The objectives of this policy are:

  • To outline the key elements of the Trust's mobile telephone and remote access management arrangements and to detail the responsibilities of managers and staff.
  • To improve communication in the Trust in a controlled, accountable manner, offering value for money.
  • The policy seeks to ensure that adequate procedures exist for:
  • management and use of equipment
  • procurement requirements
  • security of communication and equipment

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P_IG_21 Computer Use Policy

The policy outlines the acceptable use of computers:

  • Responsibilities and use of IT assets
  • Use of e-mail and Internet
  • Use of mobile devices, removable media and remote access
  • Network usage (Including passwords/user access control)
  • User declaration

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P_IG_20 Corporate Records Management

Corporate Records Management is the process by which an organisation manages all aspects of corporate records whether internally or externally generated and in any format or media type, from their creation to their eventual disposal.

 

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P_IG_19 Access to Health Records Policy

This policy seeks to give direction to staff about the provision of access to health records for patients and their representatives.

This policy applies to all health records held by Lincolnshire Community Health Services NHS Trust.  It also applies to entries made by health professionals in records for integrated services.

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P_IG_18 Information Governance Training Strategy

It is important that staff understand information governance issues. This is recognised in the Information Governance Toolkit which the Trust reports on annually. The aim of this strategy is to ensure that Information Governance Training is provided appropriately to all staff in line with the requirements of the toolkit.

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P_IG_17 Safe Haven and Information Sharing Policy

This policy is a safeguard for confidential/patient identifiable data which enters and leaves Lincolnshire Community Health Services NHS Trust whether this is by facsimile (fax), post, email or other means.  All members of staff handling confidential/patient identifiable data, which is either paper based or electronic, must adhere to the safe haven principles and comply with the legal requirements placed upon the Organisation.

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