P_CIG_02 Claims Management

In April 2002, the NHS Litigation Authority (NHSLA) took over financial responsibility and case management responsibility for all clinical negligence claims. Claims for personal injuries (not as a result of treatment) from employees, patients and members of the public, and property damage, are managed under the NHSLA's Liabilities to Third Parties Scheme and the Property Expenses Scheme respectively. Both of these schemes are incorporated into the Risk Pooling Scheme for Organisations (RPST).

The main objectives of this policy are to:

  • Describe the  arrangements by which Lincolnshire Community Health Services NHS Trust manage clinical claims, non clinical claims and claims for losses or compensation,  made against the Trust.
  • Provide guidance on the actions staff should take upon the receipt or notification of a potential or formal claim against the Organisation.

Lincolnshire Community Health Services NHS Trust (LCHS) is committed to the effective and timely investigation and response to those claims made against it as an organisation and to support staff involved.

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