P_CIG_16 Open and Honest Care (including Duty of Candour) Policy

The Open and Honest Care (incorporating Duty of Candour) Policy has been developed in line with the National Patient Safety Agency (NPSA) guidance, "Saying Sorry When Things Go Wrong". The "Duty of Candour" places a legal duty on all NHS provider bodies registered with the Care Quality Commission, to inform and apologise to patients if there have been mistakes in their care that have led to significant harm. The Open and Honest Care (incorporating Duty of Candour) Policy provides a framework for all staff within Lincolnshire Community Health Service NHS Trust, to ensure the appropriate management and review of organisation wide risks and the embedding of lessons learnt, to prevent mistakes happening again.

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