P_HR_67 Overpayment Policy

Lincolnshire Community Health Services NHS Trust, the Organisation, has a responsibility to actively seek recovery of overpayments in an effort to protect public monies. When seeking recovery, however, the Organisation will act to ensure that the action taken to recover the payment does not undermine the relationship between the employer and the employee or breach trust and confidence.


This policy aims to provide instructions to staff engaged within the recovery of overpayments, relating to pay and expenses, made to employees and ex-employees of the Organisation and the settling of overpayments. It also provides a guide to staff in the procedures and gives assurances that negotiations will take place before recovery, taking into account personal financial circumstances to avoid hardship.



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