P_RM_01 Incident Reporting

This policy is consistent with guidance issued by the Department of Health in June 2000 entitled An Organisation with a Memory: Report of an expert group on learning from adverse events in the NHS, which drew attention to the scale of potentially avoidable events within the NHS and Building a safer NHS for Patients published in April 2001, which sets out the Government's plans for promoting patient safety.

"Doing Less Harm", (NPSA 2001) provided a framework for incident reporting which has underpinned the development of systems and processes in the Lincolnshire Community Health Services.  Incident Reporting Compliance Requirements and Professional & Health Service Guidelines and Standards are shown in Appendix 1.  This policy should be read and used in conjunction with the Lincolnshire Community Health Services Risk Management Strategy, Major Incident Policy, Serious Incident Policy and related policies identified in paragraph 12.

Lincolnshire Community Health Services is committed to reducing all adverse incidents (both clinical and non-clinical) involving all those who may be affected by the organisation's activities.

The intention is not to apportion blame but to create an environment that encourages staff to report incidents and near misses, the awareness of which may serve to alert management and other staff to areas of potential risk at an early stage and enable avoiding action to be taken. In this context, valuable learning from incidents and near misses, can take place.

This policy covers all adverse, serious incidents and near misses and the following reporting systems:-

  • Adverse Incidents
  • RIDDOR reportable incidents
  • Medical Devices
  • Violence and Aggression
  • Serious Incident Reporting Policy
  • Root Cause Analysis (RCA)
  • Datix investigation form (IR2)


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