Proposed changes to Out of Hours services in North Thoresby

Currently the Out Of Hours Service (OOH) in North Thoresby is subcontracted by Lincolnshire Community Health Services NHS Trust (LCHS) to Grimsby Core Care Links (CCL). Patients call a telephone triage service provided by CCL in order to access North East Lincolnshire OOH service based in Grimsby Hospital.

LCHS is considering a marginal change to the current service whereby patients will access out of hours services in Lincolnshire (the closest OOH centre is at County Hospital, Louth), as is currently provided to other patients within this geographical area. This would enable LCHS to provide a more equitable, high quality, cost effective service with greater continuity of care and a more appropriate range of care options.  Changes would see patients calling 111 and accessing the Lincolnshire OOH service.

To make sure we develop a service that is right for you, we would like you to tell us what works well for you now and what does not.  We will only use the answers provided to improve services and they will not be used to identify you.


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