Quality Accounts

From April 2010, all providers of acute, mental health, learning disability and ambulance services were required to produce a Quality Account

Further work is underway to develop Quality Accounts for primary care and community services providers with the aim to bring these providers into the requirement by June 2011.  In Lincolnshire, however, Lincolnshire Community Health Services as well as St Barnabas and Marie Curie have all produced Quality Accounts for 2009/10.

A Quality Account is a report about the quality of services provided by an NHS healthcare service. The public, patients and others will be able to use a Quality Account to understand:

  • what an organisation is doing well at;
  • where improvements in service quality are required;
  • what the organisation's priorities are for improvement for the coming year; and
  • how they have involved service users, staff and others with an interest in the organisation in determining those priorities for improvement.

There is a requirement for all Quality Accounts to be verified for content, so statements from stakeholders are included. 

Please find the LCHS Quality Account below:

Quality Account 2015/16

Previous versions of the quality account

  Quality Account 2014/15

  Quality Account 2013/14

  Quality Account 2012/13

  Quality Account 2011/12

  Quality Account 2010/11

  Quality Account 2009/10

  This year's quality account can also be found on the NHS Choices website.